Karen moved to the Memphis area in 2010 and began her career with Goodwill at the former Golden Oaks bookstore located in Southaven. She is an avid reader and was instantly drawn to the bookstore because it combined her two passions; people and books. She has spent most of her life in retail management but really felt like she found her niche when she began working for Goodwill. She managed the Goodwill Bookstore in Horn Lake for 5 years before being promoted to Regional Director of Goodwill Bookstores. Karen enjoys using her past management and administrative skills to equip our bookstores and better serve our customers. Karen’s enjoys training team members in all areas related to our bookstores.